Welcome to Dellia Group’s and subsidiaries Privacy Policy. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us. Exactly which personal data the individual group company processes and the purpose or purposes of the processing will vary depending on which service and/or digital channels you use.

Dellia Group AS
Org. nr. 918280634
Arbos Gate 2C,
0368 Oslo,
NORWAY

Our group subsidiaries include:

• Dellia AS
• Dellia ApS
• Dellia Sverige AB
• Dellia Oy
• Dellia SAS
• Dellia GmbH
• Dellia AG
• Dellia UK (PMB International Ltd)
• Dellia Shanghai Import and Export Co. Ltd.
• Dellia Nutrients AS

a. Website Analytics

We use analytics tools to track and analyze website traffic and visitor behavior. This helps us improve our website and services. You can opt-out of analytics tracking through the cookies settings menu.

b. Business Contacts

When businesses contact us, we collect and store the provided information to process the request. If necessary, we add the information to our Customer Relationship Management (CRM) system. We may use this data for the following purposes:

• Processing requests
• Accounting purposes
• Enhancing customer service
• Improving products

c. Consumer Contacts

When consumers contact us, we collect and use the provided information to respond to inquiries or process requests. If you submit a complaint about our products, the complaint will be documented in our internal control system along with your personal details and product information, in compliance with European food legislation.

We may disclose personal information to government agencies if required by law. Feedback submitted via email or our contact forms may be published on our website, but we will anonymize your details unless you have explicitly consented to the publication of your personal information.

We do not sell personal data to third parties. We may share data only in the following circumstances:

• With service providers who assist us in improving our services, provided they adhere to data protection standards.
• To comply with legal obligations, such as requests from government authorities.

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access: You can request access to your personal data and obtain a copy of it.

Right to Rectification: You can request corrections to inaccurate or incomplete personal data.

Right to Erasure: You can request the deletion of your personal data under certain conditions.

Right to Restrict Processing: You can request the restriction of processing your personal data under certain conditions.

Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another controller.

Right to Object: You can object to the processing of your personal data under certain conditions.

To exercise these rights, please contact us at contact(at)dellia.com or call +47 21 56 10 60.

Our website uses cookies to enhance user experience and track website usage. You can manage your cookie preferences through the cookies settings menu on our website.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dellia Group AS
Org. nr. 918280634
Arbos Gate 2C,
0368 Oslo,
NORWAY

E-mail: contact(at)dellia.com
Phone: +47 21 56 10 60